We have just heard from one couple who have just taken themselves off our books.  We said how pleased we were to hear about their relationship and the lady replied :-

Thank you so much for all your kind words and I can say everyone I speak to speaks so highly of you and we value your organisation.  I hope (in a good way) that I will not need to rejoin as my life now with L is so special.

With my best wishes and thank you.